🧑‍💼 Technical Lead

The mastermind behind system architecture and development direction

• Designs the technical roadmap for projects

• Chooses appropriate technologies and frameworks

• Oversees code development, testing, and deployment processes

• Coordinates with other workgroups to align technical needs
  
  

👨‍💻 Development Team

Where code turns into real solutions

• Implements code based on defined architecture

• Develops business logic

• Integrates databases, APIs, front-end and back-end components

• Delivers new features and handles version upgrades
  
  

🧠 System Analysis & Design Team

Understanding the ‘what’ and ‘why’ before a single line of code

• Analyzes the needs of users, managers, patients, or clinical staff

• Designs workflows, user scenarios, and ERD models

• Documents systems clearly for developers and decision-makers
  
  

🧪 QA & Testing Team

The guardians of quality at every stage

• Designs and executes manual and automated test scenarios

• Detects bugs before users do

• Tests performance, security, UI/UX, and cross-device compatibility

• Works closely with developers for rapid issue resolution
  
  

🔐 Cybersecurity & Data Protection Team

Safeguarding user trust and patient privacy

• Implements encryption and security protocols

• Conducts penetration testing and resolves vulnerabilities

• Manages user access, security logs, and confidentiality policies
  
  

🧰 Technical Support & Help Desk Team

Responsive, reliable, always available

• Provides support to users, managers, and clinical staff

• Troubleshoots issues and guides better software usage

• Creates FAQ repositories and help documentation
  
  

🧬 DevOps & CI/CD Team

Bridging development and delivery with speed and stability

• Manages servers, containers, staging, and production environments

• Implements automated deployment cycles

• Monitors performance and optimizes resource usage